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Client Information

FREE Consultations

All  consultations are always free at Fresh Start. They are subject to clinician availability, so appointments are required. Most consultations take approximately 15-20 minutes, which includes discussion and paperwork.

Payment Options

We offer a variety of payments options, including the following major credit cards — Visa, MasterCard, American Express and Discover. We offer competitive pricing and package plans for your financial convenience.

Cancellation Policy and Scheduling

All No-Shows or cancellations with less than a 24 hour notice will result in a cancellation fee of $25.  If the subsequent cancellation/no-show was part of a Special/Discounted rate, this will result in treatment forfeit.  This courtesy enables us to compensate our employees for their time and maintains a higher availability of our time for you as well as others. By scheduling an appointment, you are agreeing to our cancellation policy. Late arrivals may result in a shortened appointment.

For appointments that are scheduled for 60+ minutes, without a 24 hour cancellation notice, the cancellation fee is $50.

Hours of Operation

Monday               By appointment

Tuesday              By appointment

Wednesday        10:am – 7:pm by appointment

Thursday            10:am – 7:pm by appointment

Friday                 10:am – 2:pm by appointment

Saturday             10:am – 2:pm by appointment

Closed Sunday

Directions to FRESH START Skincare & Laser

146 Lowell Street, 2nd floor
Wakefield, MA 01880
 
Off 128 at exit 40. Next to Honey Dew Donuts by the lake
Parking is always FREE!
See our contact page for an interactive Google map